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Performance-Based Contracting for Non-Revenue Water Reduction Training

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This page contains materials that were presented at the Non-Revenue Water Performance-Based Contracts training held in Washington DC on March 22, 2017. These materials can be used as guidance for learning the basics of performance-based contracts in non-revenue water.

Water Balance

Presentation on IWA's water balance and Easy Calc tool.



What is a PBC for NRW & Overview of the Preparation Process

This presentation covers:

  • What is a PBC and the key components of these contracts
  • Examples of PBC use and structures in different countries
  • Phases in preparing a PBC and tools available



Non-Revenue Water: Utility Assessment and Practices

This presentation introduces non-revenue water practices for utilities. The topic was presented at the Non-Revenue Water Performance-Based Contracts training delivered in Washington DC in March 2017. 



Non-Revenue Water Practices Handout

Rating fields and criteria for NRW practices.



Performance-Based Contract Models

Presentation discussed different types of PBC models, including the all-inclusive contract, DMA bootstrapping, competitive discovery, self-optimizing 24/7 contract and the incentivized program manager contract.



Designing a PBC: Case Study Exercise

Exercise on designing a performance-based contract for NRW. Sections include: initial design considerations, PBC design principles and terms and conditions of the contract.



Financing, Risks and Procurement Q&A

Q&A on financing, risk allocation, designing the tender process and practical guidance for PBC startup and implementation.



NRW Global Program and Operational Manual

Explanation of the overall program for NRW PBC, including overview of available materials and support.


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Updated: June 28, 2022