Region: Latin America and Caribbean
Sectors: Energy and Power
Peru - In Peru, technical and commercial quality of service standards are different in urban and rural areas. Quality of service standards are lower for isolated electricity service providers in rural areas.
The rationale for setting lower standards of service in rural areas is that it is more difficult and costly to provide comparable service in rural areas at a price that would be avoidable to generally poorer rural customers. For example, the maximum allowed number of interruptions in urban concentrated areas is 12 while the comparable figure for rural dispersed areas is 40. Normas Técnicas de Calidad de los Servicios Eléctricos Rurales, (in Spanish). Quality of Service Standards for Grid Connected Rural Service Providers. (Unofficial English translation) (October 2008, 47 pages).
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Tracking Number: Quality of Service Standards for Grid Connected Rural Service Providers_2009_English
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Updated: July 6, 2022