Business Ready (B-READY)

Business Ready (B-READY) is the World Bank’s new flagship report benchmarking the business environment and investment climate in most economies worldwide. The report assesses the regulatory framework and public services directed at firms, and the efficiency with which regulatory framework and public services are combined in practice. 

Mediation Essentials

Mediation is one of the most frequently used alternative dispute resolution processes worldwide. Understanding the principles, process, and skills of mediation is essential for anyone whose professional role involves managing disputes of any kind.