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Devolution Trust Fund through National Water Supply and Sanitation Council

Zambia: The Devolution Trust Fund (DTF) is a basket financing instrument with the aim to assist the commercial water supply and sewerage utilities (CUs) to extend their services to the urban poor. The DTF mainly promotes the extension of public water distribution systems and onsite sanitation in low-income areas. Its intervention has benefited Zambia’s poor - more than one million people.

 

Related Information:

Water Watch Groups - Involving consumers in monitoring water supply and sanitation services in Zambia

Water Watch Groups (WWG) are volunteer consumer groups formed to address complaints against service providers, and the Zambia’s National Water and Sanitation Council have given WWG authority to proceed towards that end. Among WWG’s functions are:

  1. to represent the interests of consumers in the WSS Sector;
  2. follow up unresolved consumer complaints;
  3. improve communication between consumers and providers; and
  4. arbitrate in conflicts between consumers and service providers.

Bridging Zambia’s water service gap: NGO/community partnerships

In the city of Lusaka, Zambia, Water Trusts, a small network of providers that work with the participation of the communities, are delivering services of a better quality and more efficiently than Lusaka Water and Sewerage Company (LWSC)- the principal utility. Water Trust provides water and sanitation services to peri-urban areas under a LWSC’s license. This document reflects the results of a study done on the Water Trust in Kanyama Settlement.

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