TOR Toolkit – Program Management

The TORs are designed to be used as part of an NRW-reduction project being implemented in accordance with the NRW Manual. It is assumed that the consultant will be engaged after an Initial Assessment (and if needed, a Field Assessment) of the utility and relevant networks have been completed (see Section 5 of the Manual). That assessment will have gathered information on the Water Balance, assessed whether NRW control is needed, whether a performance-based contract is appropriate, and what the goal of the contract should be.