Title: Improving Water Services in a Post-Conflict Situation : The Case of the Management Contract in Kosovo

Language: English

Type: Document

Nature: Report

Published: March 1, 2010


Region: Middle East and North Africa (MENA)

Country: Kosovo

Sector: Water and Sanitation

Keywords: PPPs by Sector *, Water & Sanitation PPPs **, Kosovo

Document Link(s):


Document Summary:

The Kosovo experience shows that introducing a professional outside operator through a management contract—to operate the system while at the same time implementing urgent repairs—can be a viable and attractive option for a postconflict situation.


Document Details:

Countries emerging from a devastating conflict need to rapidly restore access to basic water and sanitation services for their population. While donors usually stand ready with generous reconstruction packages, the conflict may have left local institutions ill equipped to make good use of those resources. The traditional solution, involving technical assistance delivered by international consultants, has often proved disappointing. An alternative is to bring in a professional operator for a few years through a management contract. In postwar Kosovo the sizable improvements achieved under a three year management contract for water services in the Gjakove-Rahovec area suggest that it can be a promising approach for post-conflict situations.