Organic Law of Telecommunications – Ley Orgánica de Telecomunicaciones

On Article 49, the law indicates that the government will guarantee provision of universal telecommunication services, indicating that this is a set of services that providers have to provide complying certain minimum standards of quality independently of the geographic location. The universal service aims to close the inequalities of service access in the population.

Similarly, Article 50 indicates that the National Telecommunication Commission must give priority to users with special social needs and grant access to fixed telephone services available to the general public (Article 50(5)).